Bookings

How to Contact an Event Organiser

Help Centre Bookings Created: 2 weeks ago

If you have a question about an event, the venue, what to bring, accessibility, or anything else, you can send a message to the organiser directly from the event page.

Open the message form
  1. Go to the event page.
  2. Find thePosted By:section on the right side of the page. It shows the organiser's name.
  3. Click theContactlink below the organiser's name.
  4. This takes you to the organiser's profile page.
  5. On the profile page, clickSend a message.
Send your message

A message form opens with two fields:

  • Subject, a brief description of what your message is about, for example "Question about the venue".
  • Message, write your full question or note here (up to 2,000 characters).

Fill in both fields and clickSend message. You will see the confirmation: "Message sent! The organiser will get back to you soon."

You need to be logged in

The message form is only available to logged-in accounts. If you are not logged in, the profile page will show "You need to be logged in to send a message." with options toLog inorCreate account.

If the Contact link is not visible on the event page

TheContactlink only appears if the organiser has a public profile set up. If it is not there, check the event description, the organiser may have included their contact details there.

If you have already bought a ticket

If your question relates to an existing booking, seeHow to contact the organiser about your booking.

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